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Microsoft keeps the service running, but your mailboxes, files and Teams data are still your job to protect. You get separate, tested copies of everything, managed by a local Atlanta team.
Get a Free IT AssessmentMany owners assume Microsoft 365 already backs everything up. It does not, at least not the way you need. Microsoft keeps its servers online and protects against its own failures. If a person deletes a folder, a bad sync wipes a library or an attacker encrypts your files, the recycle bin may be your only safety net. That net has a time limit.
Office 365 backup creates a separate copy of your Exchange mailboxes, OneDrive files, SharePoint sites and Teams content. The copy lives outside your Microsoft tenant, so a hacked admin account or a mistaken bulk delete cannot reach it. You choose how long copies are kept, and you can restore one email, one file or a whole site.
For an Atlanta office, this usually means a flat monthly price per user, set up in a few days with no disruption to staff. We connect to your tenant, run a first full copy, then protect changes every day. A technician checks that jobs finish, tests restores and tells you plainly if something fails. You do not need to learn a new tool or watch a dashboard.
Most data loss in a Microsoft 365 account is ordinary. An employee leaves and their account is removed. A shared mailbox is cleaned out. Someone empties the recycle bin to free space. Atlanta offices also face phishing aimed at Microsoft logins, and one stolen password can lead to deleted mail or locked files. A separate copy turns these bad days into short interruptions.
Retention matters too. Insurers, clients and lawyers sometimes ask for old email months or years later. Default Microsoft settings may not keep it, and rules are easy to set wrong. A backup with defined retention gives you a copy you can search and restore on your terms. If you also need a full recovery plan, this fits alongside your other backups instead of replacing them.
Everything below is part of one monthly plan. Pick a topic to see what is handled for you and how it works in a Atlanta office.
Email is where most of your business history lives. We back up user mailboxes, shared mailboxes, calendars and contacts. When someone deletes a thread or an old client message is needed, you can restore it without rebuilding anything.
Restores can go back to the original mailbox or to a new one. That helps when an employee leaves and a manager needs old messages. Searches work by sender, date and keyword, so you find the right message instead of restoring the whole account.
OneDrive and SharePoint hold contracts, spreadsheets and project folders. A sync error can spread across every device in seconds. A separate copy lets you roll a folder or an entire library back to a known good day.
We protect document libraries, permissions and site structure, not just loose files. That matters when a site is deleted and has to return looking the way your team remembers it. Version history in Microsoft is helpful, but it is not a full backup.
Many Atlanta teams now run projects inside Teams. Channel files, group mailboxes and conversations all hold work that is hard to recreate. We include them in the same protected set so nothing sits outside the plan.
If a team is deleted by mistake, you can bring it back with its files and structure. Chat retention rules vary by license, so we explain what is covered and what is not before you sign. No surprises later.
A backup that has never been restored is a guess. Each month a technician restores sample mail and files and confirms they open correctly. Failed jobs raise a ticket the same day, not at the moment you need the data.
You get a short written note of what was tested and the result. That record is useful for insurers, auditors and your own peace of mind. If a job keeps failing, we fix the cause, such as a license change or a blocked connection.
How long should you keep email and files? It depends on your clients, contracts and insurance. We help you pick a clear retention period, then set it so old copies are kept and aged out on schedule.
Pricing is per user per month, with storage and restores included in most plans. Typical Atlanta small business plans run in the single digits to low teens per user monthly, depending on retention and data size. You see the number in writing first.
Lots of companies can fix a computer. These are the reasons Atlanta businesses give for choosing Stack Atlanta and sticking with us.
Our team knows which Midtown towers need paperwork before anyone enters the riser room, how summer storms affect power across the metro and how long it really takes to get from Downtown to Alpharetta at 5 p.m. That local knowledge turns into faster, calmer fixes.
Your network, devices and backups are watched day and night. Most problems are handled before anyone notices, and you get a plain explanation when something needs your decision.
A free assessment ends with a per-user quote listing every included service. No hourly surprises, no unexpected after-hours charges and no fine print about what counts as extra.
Microsoft 365 data needs the same protection whether your staff sit in a Midtown high-rise or a Decatur clinic. Because backup runs in the cloud, location mostly affects how we meet and support your team.
Downtown offices sit in older towers with shared risers and strict building access. Managed IT here means coordinating with property management, keeping remote access reliable for MARTA commuters and scheduling heavier work after hours.
Wealth managers, insurance agencies and professional offices in Buckhead hold sensitive financial data. Managed IT keeps that data protected, backed up and documented for audits and insurers.
Creative studios and startups in converted buildings along the BeltLine grow quickly and work from anywhere. Managed IT keeps onboarding simple and separates guest Wi-Fi from the business network.
Design firms, showrooms and production companies in West Midtown move large files every day. They need strong networks, solid backups and workstations that keep up with demanding software.
Corporate offices and medical groups around the Perimeter often connect several locations. Managed IT monitors those links and gives every site the same help desk.
Fast-growing tech and fintech companies in Alpharetta add people every month. Managed IT makes every new hire’s laptop, accounts and access ready before the first day.
Clinics, nonprofits and small professional offices in Decatur need dependable systems without a big IT budget. A managed plan covers updates, backups and security for one monthly fee.
Regional offices near the Galleria and The Battery often support staff across the northwest suburbs. Managed IT keeps those offices connected and supported without long waits for a visit.
Many offices rely on what Microsoft includes or on occasional exports. Here is how those choices compare with a managed backup.
| Topic | Stack Atlanta | Microsoft Defaults Only | Manual Exports |
|---|---|---|---|
| Separate copy outside tenant | Yes, stored independently | No, same environment | Yes, if saved elsewhere |
| Covers mail, files, sites & Teams | All four included | Partial, with time limits | Usually mail or files only |
| Restore a single item | Yes, in minutes | Limited to recycle bin windows | Slow, often manual |
| Retention you control | Set by your policy | Short default periods | Depends on who remembers |
| Protection from account takeover | Copy cannot be reached by attacker | Attacker may delete data | Safe only if stored offline |
| Testing & monitoring | Monthly tests, daily checks | None | None, easily forgotten |
| Monthly cost | Flat per-user fee | Included in license | Free, but costs staff time |
You stop hoping that deleted data can be found and start knowing it can be restored.
Lost mail, files and sites are restored from a separate copy.
A hacked login cannot erase the copy that sits outside your tenant.
Restoring one folder takes minutes, not a support ticket with Microsoft.
One price per user, with retention and restores included.
Every industry keeps different data, so these related services pair well with Microsoft 365 protection.
Cloud copies of servers & workstations that sit next to your Microsoft 365 protection.
Disaster RecoveryA plan & tested steps to get your whole office working again after a major outage.
Business ContinuityPlanning so your team keeps working during a storm, outage or cyberattack.
Data Recovery CostsWhat it typically costs to recover lost data, and why prevention is cheaper.
With our old provider, a broken laptop meant a ticket and a long wait. Now somebody picks up right away and most problems are gone before the call ends. The constant IT complaints in our office simply stopped.
We were worried about changing providers during our busiest season. The handover took about three weeks, email and files never stopped working and we received full documentation at the end.
Every repair used to come with its own invoice. Now it is one monthly amount, a short report and a conversation about upgrades before anything breaks. Budgeting for IT finally makes sense.
After a free assessment, you get a written quote with a per-user price, retention period and what is covered. No pressure and no hidden fees.
Microsoft keeps its service running and offers short recovery windows, like the recycle bin. That is not a full backup. If data is deleted, overwritten or encrypted, you may not be able to get it back. A separate backup gives you a copy you control.
Most plans protect Exchange mailboxes, calendars, contacts, OneDrive files, SharePoint sites and Teams content. Some chat data depends on your license. We explain exactly what is covered for your setup before you sign, so there are no surprises.
Most small businesses pay a flat monthly price per user. It typically runs from a few dollars to the low teens per user, depending on retention length and how much data you store. You get a written quote after a free assessment.
Most Atlanta offices are connected within a day or two. The first full copy can take several hours or longer, depending on data size. Your staff keep working normally during this time and do not need to change how they use Microsoft 365.
Yes. You can restore a single message, a folder, a whole mailbox, one file or an entire SharePoint site. You can choose a specific date. Restores can go to the original location or to a new one, so nothing gets overwritten by accident.
When a user is removed from Microsoft 365, their data can disappear after a short period. With a separate backup, their mail and files stay available for as long as your retention policy says. A manager can restore what is needed later.
It will not stop an attack, but it gives you a clean copy to restore from. Because the copy sits outside your Microsoft tenant, an attacker with a stolen login cannot easily delete it. Security tools and training reduce the chance of an attack.
It depends on your clients, contracts and insurance needs. Many offices choose one to three years. Some professional firms keep longer. We help you pick a period that fits your business and set it so it runs automatically.
Data is encrypted while moving and while stored. Access is limited to named technicians, and actions are logged. You should ask any provider where data is stored and who can reach it. We answer that in writing before you start.
Usually yes. Server backups often do not include your Microsoft 365 cloud data. Mail, OneDrive, SharePoint and Teams live in Microsoft’s cloud, so they need their own protection. We can review what you already have and show any gaps.
Need something slightly different? These services cover the same ground from another angle.
A free assessment shows what is protected today, what is not and what it would cost to close the gap.