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We plan and run your move to a new email platform so nothing gets lost and your staff keep working. You get a written plan, a set cutover time and a technician on call the morning after.
Get a Free IT AssessmentMoving email sounds simple until you try it. Years of messages, shared calendars, contact lists, signatures and phone settings all have to land in the right place. A single missed folder can mean a lost contract or a client you cannot find. Email migration in Atlanta is the careful work of moving all of that to a new platform without losing a thing and without a day when nobody can send or receive.
Most offices we see are leaving one of three places. Some are on an old hosted service from their web provider. Some run a mail server in a back closet that is past its prime. Others already use one cloud platform and want to switch to another, or merge two companies into one tenant. Each path has different risks. A good plan starts by counting mailboxes, checking sizes and finding the odd things, like shared inboxes, old archives and scanners that send mail.
The work you see is small. A short notice goes out, a cutover happens after hours, and the next morning everyone opens their email as usual. Behind that sits a lot of preparation: copying data in advance, lowering DNS settings, testing a pilot mailbox and preparing a rollback. You should know the date, the steps and who to call. Nobody should have to guess whether last Tuesday’s message made it across.
Email is the one system everyone notices when it breaks. If a move goes badly, clients get bounced messages and staff lose hours chasing missing mail. Atlanta offices that run on tight deadlines, like closing schedules, project bids and court filings, cannot afford a quiet week where mail goes nowhere. A planned migration protects that flow and gives you a clear fallback if something looks wrong on cutover night.
Doing it yourself often costs more than it seems. Someone on your team spends evenings reading setup guides, and the project drags on for weeks. Mistakes in DNS records can send your mail to spam folders for days. A technician who has done dozens of moves knows where the traps are, from oversized mailboxes to stubborn phones. You pay for the work once, and your staff stay on their real jobs.
Everything below is part of one monthly plan. Pick a topic to see what is handled for you and how it works in a Atlanta office.
We list every mailbox, shared inbox, distribution list and alias. We check sizes, find old archives and note which apps and devices send or read mail. Printers, scanners and alarm systems often rely on your email, and they are easy to forget.
You get a written plan with a date, the steps and a price. It names who does what and what your staff need to do, which is usually very little. We also set a rollback plan, so a surprise on cutover night does not become a crisis.
We copy mailboxes in the background while your team keeps working. Large mailboxes move first so the final sync is short. Folders, flags, calendar entries, contacts and shared calendars are checked against the original.
Archives and old PST files get sorted out too. Some are worth bringing in. Others can stay in storage. We ask you before anything is dropped, and we keep a copy of the old system until you confirm all is well.
The cutover is the moment mail starts arriving at the new home. We schedule it for an evening or weekend, update your DNS records and watch test messages in both directions. Most switches take under an hour of hands-on work.
For Atlanta offices with a hard morning start, we confirm that mail is flowing before we sign off. If anything looks off, the rollback plan comes out and your old mail keeps working until we sort it out.
After the switch, every device needs the new account. We set up Outlook on desktops, mail on phones and web access for anyone who travels. Signatures, shared mailboxes and auto-replies are checked person by person.
Staff get a one-page guide that says what to expect on the first morning. A technician is reachable that day for the odd phone that will not connect or a calendar that looks off. Most fixes take minutes.
A week or two after cutover, we review spam filtering, sign-in security and mailbox sizes. We remove old connectors, close down the old service and make sure you are not paying for something you no longer use.
You also get a short summary of what moved, what was left behind and what settings were changed. If you use team files and sites alongside mail, we can talk through what comes next. Many offices take that step a few months later.
Lots of companies can fix a computer. These are the reasons Atlanta businesses give for choosing Stack Atlanta and sticking with us.
Our team knows which Midtown towers need paperwork before anyone enters the riser room, how summer storms affect power across the metro and how long it really takes to get from Downtown to Alpharetta at 5 p.m. That local knowledge turns into faster, calmer fixes.
Your network, devices and backups are watched day and night. Most problems are handled before anyone notices, and you get a plain explanation when something needs your decision.
A free assessment ends with a per-user quote listing every included service. No hourly surprises, no unexpected after-hours charges and no fine print about what counts as extra.
We schedule migrations around your office, not ours. Whether your team sits in a tower downtown or a suburban office park, the plan is the same.
Downtown offices sit in older towers with shared risers and strict building access. Managed IT here means coordinating with property management, keeping remote access reliable for MARTA commuters and scheduling heavier work after hours.
Law firms, agencies and tech teams in Midtown run on fast Wi-Fi, video calls and secure file sharing. They need dependable networks in busy high-rises and tight access control for client data.
Wealth managers, insurance agencies and professional offices in Buckhead hold sensitive financial data. Managed IT keeps that data protected, backed up and documented for audits and insurers.
Creative studios and startups in converted buildings along the BeltLine grow quickly and work from anywhere. Managed IT keeps onboarding simple and separates guest Wi-Fi from the business network.
Design firms, showrooms and production companies in West Midtown move large files every day. They need strong networks, solid backups and workstations that keep up with demanding software.
Corporate offices and medical groups around the Perimeter often connect several locations. Managed IT monitors those links and gives every site the same help desk.
Clinics, nonprofits and small professional offices in Decatur need dependable systems without a big IT budget. A managed plan covers updates, backups and security for one monthly fee.
Regional offices near the Galleria and The Battery often support staff across the northwest suburbs. Managed IT keeps those offices connected and supported without long waits for a visit.
There are three common ways to move email. Each has a different cost in time, risk and stress.
| Topic | Stack Atlanta | DIY by Your Staff | Web Host Tool |
|---|---|---|---|
| Planning | Written plan, date & quote | Often informal or none | Basic checklist at best |
| Data covered | Mail, calendars, contacts & shared boxes | Whatever the tool handles | Mostly mail only |
| Downtime risk | Low, with after-hours cutover | Medium, easy to misjudge | Medium to high |
| Phones & devices | Reconnected & tested | Left to each user | Left to each user |
| Rollback plan | Agreed before the switch | Rarely prepared | Usually not offered |
| Staff time used | Very little | Days of someone’s week | Moderate, plus waiting |
| Cost | Fixed price, quoted up front | Cheap on paper, costly in hours | Low fee, extras add up |
A good migration is mostly invisible. Here is what that looks like on Monday morning.
Old mail, folders and attachments arrive intact in the new mailboxes.
Mail keeps flowing during the move, with a short switch after hours.
Each device is reconnected and tested before your staff need it.
New accounts get stronger sign-in and spam protection from day one.
Different offices have different mail needs. These pages cover the closest matches.
Mail is often the first system to move when an office goes to the cloud.
Office 365 BackupProtect the mailboxes you just moved with a separate, tested backup.
Email SecurityFilter spam, phishing and spoofed messages once your new mail is live.
Remote IT ServicesGet fast help with mail questions after the move, without waiting for a visit.
With our old provider, a broken laptop meant a ticket and a long wait. Now somebody picks up right away and most problems are gone before the call ends. The constant IT complaints in our office simply stopped.
We were worried about changing providers during our busiest season. The handover took about three weeks, email and files never stopped working and we received full documentation at the end.
Every repair used to come with its own invoice. Now it is one monthly amount, a short report and a conversation about upgrades before anything breaks. Budgeting for IT finally makes sense.
After a free assessment, you get a written quote with the date, the steps and the price. No surprises.
Most small offices finish in one to three weeks from planning to sign-off. The actual cutover takes an evening. Time depends on mailbox sizes, how many people you have and how many devices need to be reconnected. Large archives add days, not hours.
You should not. Mail is copied in advance and checked against the original. On cutover night, new messages are routed to the new home. Your old system stays available until you confirm everything is there, so a missing item can be recovered.
Yes. The bulk of the copying happens in the background. The only visible change is a short window on cutover night, usually after hours. Most staff open their mail the next morning and notice little more than a new sign-in prompt.
Most small offices pay a per-mailbox fee, typically a modest amount per user, plus a project fee for planning and cutover. Large archives, shared mailboxes and odd setups raise the price. A written quote after a free assessment gives you the real number.
Older servers can be moved too. They often hold years of mail and strange settings. We check the size, test the export and plan extra time for cleanup. Some data may need a different method, which we explain before any work begins.
Not unless you want to. Your address stays the same when your domain stays the same. If you are merging companies or changing names, we can set up aliases so old addresses keep working while people get used to the new ones.
Each device needs the new account. We set them up for you or send simple steps for each person, depending on your preference. A technician is reachable the next day for stubborn devices. Most take only a few minutes to fix.
Yes. Moves between hosted platforms are common, including mergers of two company accounts. The method differs, but the plan is the same. We inventory, copy, test, switch and clean up. You get one contact for the whole process.
It should not. Mistakes in DNS records, like missing sender settings, are the usual cause, so we set and test them carefully. We send test messages to common providers and watch delivery before we call the job done.
Clear out clutter if you can, tell staff the date and send us a list of who has shared mailboxes or unusual setups. Make sure someone has your domain login. We handle the rest and tell you exactly what we need.
Need something slightly different? These services cover the same ground from another angle.
A free assessment shows what needs to move, how long it will take and what it would cost.