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Network Support Services
A network assessment shows how your office network really performs, where it is weak and what to fix first. You get a plain-English report and a priced action list, not a stack of jargon.
Get a Free IT AssessmentYour network is the road every piece of work travels on. Email, cloud files, video calls, phones and the office printer all use it. When it is slow or unstable, people blame the software, the laptop or the internet provider. A network assessment finds the real cause. It checks the equipment, the wiring, the wireless coverage, the firewall and the connection to your provider, then tells you what it found in plain words.
Most Atlanta offices we see have grown by accident. A switch was added when the team doubled. A second router was plugged in to fix a dead spot. Someone set up guest Wi-Fi years ago and nobody checked it again. Over time the network becomes a pile of small decisions that no one wrote down. An assessment turns that pile into a clear map, so you can see what is old, what is shared and what is exposed.
You do not need to be technical to use the result. The report ranks every finding by risk and by cost to fix. Some items take an hour and cost nothing. Others need new equipment and a planned weekend. You decide what to do and in what order. If you want help with the repairs, that is a separate choice, and the findings stay yours either way.
Atlanta offices face problems that a generic checklist misses. Older Downtown and Midtown buildings often have crowded wiring closets and shared risers. Newer spaces in West Midtown and along the BeltLine may have open layouts with Wi-Fi that looks fine near the router and fails near the conference room. Summer storms and brief power drops also take a toll on aging switches and routers, which often fail without warning.
An assessment is the cheapest way to avoid guessing. Before you spend on faster internet, new Wi-Fi or a move to the cloud, you learn whether the network can carry it. Owners often discover the slow part is one tired switch or a badly placed access point, not the plan they were about to upgrade. Knowing that first saves real money and prevents a second round of repairs.
Everything below is part of one monthly plan. Pick a topic to see what is handled for you and how it works in a Atlanta office.
We walk the space with survey tools and measure signal strength, interference and capacity in every room. Dead zones and overloaded access points show up on a floor plan you can read at a glance. We also check how many devices connect at the busiest hour.
Many offices have plenty of coverage and still have slow Wi-Fi, because too many devices share one access point or nearby networks cause interference. The report explains which it is and what to change, whether that means moving a unit, adjusting channels or adding a new one.
We inspect the wiring closet, label what is plugged into what and test the switches for errors, age and spare capacity. Bad patch cables and overloaded switches cause slowdowns that look like random glitches to your staff.
We also note the cable types in use, since old cabling can limit speed no matter how fast your internet plan is. If wiring is the limit, the report says so and gives a clear scope for what would need to change.
We read your firewall rules, check that its software is current and look for open doors that should be closed. We confirm staff networks, guest networks and any cameras or printers are separated sensibly.
Findings are rated by risk, so you know which ones need action this week and which can wait for the next budget cycle. We explain each in plain English, with the exact change recommended next to it.
We measure speed, delay and dropped packets across a normal workday, not just once. That shows whether the slowdown happens at lunch, during backups or when a video call starts. Results go side by side with what you pay your provider for.
If your link is the problem, the report says whether you need a bigger plan, a second backup connection or just a fix to how traffic is handled. You avoid paying for speed you cannot use.
The final report opens with a one-page summary for owners, then lists every finding with its risk, its cause and the fix. A current network diagram is included, so the next person who touches your network starts with facts.
We walk you through it in a short meeting and answer questions. Each repair has a written price and a suggested order, so you can choose what to do now and what to schedule later, with no pressure.
Lots of companies can fix a computer. These are the reasons Atlanta businesses give for choosing Stack Atlanta and sticking with us.
Our team knows which Midtown towers need paperwork before anyone enters the riser room, how summer storms affect power across the metro and how long it really takes to get from Downtown to Alpharetta at 5 p.m. That local knowledge turns into faster, calmer fixes.
Your network, devices and backups are watched day and night. Most problems are handled before anyone notices, and you get a plain explanation when something needs your decision.
A free assessment ends with a per-user quote listing every included service. No hourly surprises, no unexpected after-hours charges and no fine print about what counts as extra.
Network problems look different from one part of metro Atlanta to the next. Building age, shared wiring and office layout all change what we find.
Downtown offices sit in older towers with shared risers and strict building access. Managed IT here means coordinating with property management, keeping remote access reliable for MARTA commuters and scheduling heavier work after hours.
Law firms, agencies and tech teams in Midtown run on fast Wi-Fi, video calls and secure file sharing. They need dependable networks in busy high-rises and tight access control for client data.
Wealth managers, insurance agencies and professional offices in Buckhead hold sensitive financial data. Managed IT keeps that data protected, backed up and documented for audits and insurers.
Creative studios and startups in converted buildings along the BeltLine grow quickly and work from anywhere. Managed IT keeps onboarding simple and separates guest Wi-Fi from the business network.
Design firms, showrooms and production companies in West Midtown move large files every day. They need strong networks, solid backups and workstations that keep up with demanding software.
Corporate offices and medical groups around the Perimeter often connect several locations. Managed IT monitors those links and gives every site the same help desk.
Fast-growing tech and fintech companies in Alpharetta add people every month. Managed IT makes every new hire’s laptop, accounts and access ready before the first day.
Clinics, nonprofits and small professional offices in Decatur need dependable systems without a big IT budget. A managed plan covers updates, backups and security for one monthly fee.
Regional offices near the Galleria and The Battery often support staff across the northwest suburbs. Managed IT keeps those offices connected and supported without long waits for a visit.
You can have your network reviewed by a managed provider, by a one-time freelancer or by running a basic speed test yourself. Each gives a different level of detail.
| Topic | Stack Atlanta | Freelance IT Contractor | DIY Speed Test |
|---|---|---|---|
| What is reviewed | Wi-Fi, wiring, switches, firewall & internet | Usually one or two areas | Internet speed only |
| Wi-Fi survey | Room-by-room signal map | Sometimes, with basic tools | Not possible |
| Security check | Firewall rules & exposed ports reviewed | Varies by contractor | None |
| Report | Plain-English, ranked by risk | Often verbal or brief notes | Single number on screen |
| Fix pricing | Written price for every item | Hourly, estimated later | Not provided |
| Network diagram | Included & current | Rarely | None |
| Follow-up support | Optional help with repairs | Depends on availability | None |
You finish with facts about your network, a ranked list of problems and a price for each fix.
You see every device, link and connection in one current diagram.
Real tests show where traffic slows down and at what times of day.
Weak firewall rules, open ports and old equipment are listed with their risk.
Each repair has a written cost, so you can plan the budget ahead.
Once the assessment is done, these related services handle the repairs & ongoing care.
Ongoing monitoring and care so the problems found in your assessment stay fixed.
Network InstallationNew switches, access points and equipment installed where the assessment shows gaps.
Network Security ServicesFirewall tuning and protection that closes the risks your report lists.
Technology ConsultingPlanning help for turning assessment findings into a clear, budgeted technology roadmap.
With our old provider, a broken laptop meant a ticket and a long wait. Now somebody picks up right away and most problems are gone before the call ends. The constant IT complaints in our office simply stopped.
We were worried about changing providers during our busiest season. The handover took about three weeks, email and files never stopped working and we received full documentation at the end.
Every repair used to come with its own invoice. Now it is one monthly amount, a short report and a conversation about upgrades before anything breaks. Budgeting for IT finally makes sense.
After a free assessment visit, you get a written quote with a clear scope and price. No pressure, and the report is yours either way.
It is a full review of your office network. We check Wi-Fi coverage, wiring, switches, the firewall and your internet connection. You receive a written report that explains what works, what is at risk and what to fix first, with a price for each repair.
Cost typically depends on office size, number of locations and how deep the security review goes. Most small offices fall in a modest one-time range. A free initial assessment shows what you need and gives a written quote before any paid work begins.
Most small offices take one to three days of testing and a few more days to write the report. Larger or multi-site networks take longer. We schedule on-site work around your staff, so daily operations are rarely disrupted.
Very little. Most testing runs quietly in the background. Walking the space for Wi-Fi checks takes a few hours. If something needs a brief shutdown, we schedule it after hours and tell you in advance.
You get a plain-English report with a one-page summary, a current network diagram, findings ranked by risk and a written price for each fix. We review it with you in a short meeting and answer questions.
No. The report is yours to keep and use however you like. Some owners hand the fixes to their current IT person. Others ask us to handle them. Either choice is fine, and there is no obligation.
Usually, yes. We measure signal, interference and how many devices share each access point. Slow Wi-Fi often comes from poor placement, crowded channels or one overloaded unit. The report names the cause and the fix.
Yes. We review firewall rules, open ports, remote access paths and device passwords. We also check that guest and staff traffic are separated. Findings are ranked so you can see which ones need action right away.
Most offices benefit from a review every year or two, and any time they move, add staff or change providers. Networks drift as devices are added. A regular check catches small problems before they become outages.
Yes. We review each site and the links between them, then deliver one combined report. That shows whether every location gets the same quality of connection and protection, and where the weakest site is.
Need something slightly different? These services cover the same ground from another angle.
A free assessment shows what works, what is at risk and what it would cost to fix.