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A business continuity plan answers one question: what happens to your company when something breaks? Local consultants map your critical systems, set recovery targets and test the plan before you need it.
Get a Free IT AssessmentBusiness continuity consulting helps you decide, ahead of time, how your company keeps working when something goes wrong. That could be a failed server, a ransomware attack, a burst pipe in your suite or a power outage after a summer storm. The consultant does not sell you a box. You get a clear plan, written for the people who will actually use it, with names, steps and time limits.
Most small and mid-size companies have pieces of this already. There is a backup somewhere. Someone knows the password to the firewall. The problem is that nobody has put the pieces together or checked that they work. A consultant starts by asking what your business cannot live without, how long you can go without it and what each hour of downtime costs you. Those answers drive every decision after that.
The result is a short, practical document and a set of tested procedures. You know who calls whom, which systems come back first and where staff work if the office is closed. In Atlanta, that also means planning for the local risks that are real: severe thunderstorms, tornado watches, flooding on low-lying sites and building-wide outages in older towers. The goal is a calm, orderly recovery instead of a scramble.
Atlanta businesses face a mix of risks that is easy to underestimate. Spring storms and summer heat strain the power grid. Older office buildings downtown and in Midtown can lose power, water or elevator access for a full day. Traffic on the Connector or a MARTA disruption can keep half your staff from reaching the office. Any one of these can stop work, and none of them needs a hacker to cause trouble.
Then there is the cyber side. Ransomware and email fraud hit small firms as often as large ones, and recovery takes far longer when nobody has planned for it. A continuity plan puts a number on that risk and shows the cheapest way to shrink it. Clients, lenders and insurers also ask more questions now. A written, tested plan answers them without a panic, and it often helps when you renew a cyber insurance policy.
Everything below is part of one monthly plan. Pick a topic to see what is handled for you and how it works in a Atlanta office.
The first step is a business impact analysis. The consultant interviews your owners and department heads and lists every process that makes money or keeps you legal. Billing, scheduling, client files, payroll and phones all get a rating for how badly an outage would hurt.
Each process is tied to the systems behind it and given a dollar figure per hour of downtime. That turns a vague worry into a ranked list. You often find that two or three systems carry most of the risk, which tells you where to spend first.
With your priorities clear, the consultant reviews what could realistically interrupt them. For an Atlanta office that includes storm damage, power loss, internet outages, failed hardware, human error and cyber attacks. Each risk is rated by how likely it is and how much damage it would do.
The review also looks at single points of failure. One internet line, one server, one person who holds every password. These are cheap to fix once you see them and expensive to discover during an outage.
Two numbers drive the design. How long can a system be down, and how much recent data can you afford to lose? A law office may tolerate a day without its intranet but not an hour without email. The consultant sets targets for each system with you, not for you.
Those targets are then matched to what your current backups and tools can deliver. If there is a gap, you see it in plain terms and get options at different price points, so you can choose how much protection is worth paying for.
The plan is written in short, numbered steps. It names who declares an incident, who calls clients, who talks to the IT provider and who approves spending. It lists contacts, logins storage, vendor support numbers and the order in which systems return.
It also covers people. Where do staff work if the office is closed? Who can approve a purchase at midnight? A technical recovery plan sits alongside this so the two documents agree. Copies are kept offline, so you can reach them when systems are down.
A plan that has never been tested is a guess. The consultant runs a tabletop exercise where your leaders walk through a made-up outage, then a technical test that restores real systems from backup. Both are timed and the results are written down.
Gaps get fixed and the plan is updated. After that, a review twice a year keeps it current as you hire people, change software or move offices. Each review is short and takes little of your time.
Lots of companies can fix a computer. These are the reasons Atlanta businesses give for choosing Stack Atlanta and sticking with us.
Our team knows which Midtown towers need paperwork before anyone enters the riser room, how summer storms affect power across the metro and how long it really takes to get from Downtown to Alpharetta at 5 p.m. That local knowledge turns into faster, calmer fixes.
Your network, devices and backups are watched day and night. Most problems are handled before anyone notices, and you get a plain explanation when something needs your decision.
A free assessment ends with a per-user quote listing every included service. No hourly surprises, no unexpected after-hours charges and no fine print about what counts as extra.
Continuity risks change with the building and the part of town. A plan for a Midtown high-rise looks different from one for a Decatur clinic or an Alpharetta tech office.
Downtown offices sit in older towers with shared risers and strict building access. Managed IT here means coordinating with property management, keeping remote access reliable for MARTA commuters and scheduling heavier work after hours.
Law firms, agencies and tech teams in Midtown run on fast Wi-Fi, video calls and secure file sharing. They need dependable networks in busy high-rises and tight access control for client data.
Wealth managers, insurance agencies and professional offices in Buckhead hold sensitive financial data. Managed IT keeps that data protected, backed up and documented for audits and insurers.
Creative studios and startups in converted buildings along the BeltLine grow quickly and work from anywhere. Managed IT keeps onboarding simple and separates guest Wi-Fi from the business network.
Design firms, showrooms and production companies in West Midtown move large files every day. They need strong networks, solid backups and workstations that keep up with demanding software.
Corporate offices and medical groups around the Perimeter often connect several locations. Managed IT monitors those links and gives every site the same help desk.
Fast-growing tech and fintech companies in Alpharetta add people every month. Managed IT makes every new hire’s laptop, accounts and access ready before the first day.
Clinics, nonprofits and small professional offices in Decatur need dependable systems without a big IT budget. A managed plan covers updates, backups and security for one monthly fee.
Regional offices near the Galleria and The Battery often support staff across the northwest suburbs. Managed IT keeps those offices connected and supported without long waits for a visit.
Many businesses assume a backup product covers continuity. It covers one piece. This table shows how the common approaches differ in practice.
| Topic | Stack Atlanta | DIY Planning In-House | Backup Software Only |
|---|---|---|---|
| What you get | Full plan, targets & tested procedures | Whatever time allows, often a short document | Copies of data, no plan around them |
| Starting point | Business impact analysis with your leaders | Guesswork about what matters most | The tool's default settings |
| Recovery targets | Set per system and checked against tools | Rarely measured | Not defined |
| Testing | Tabletop & restore tests, twice a year | Often skipped | Occasional restore if someone remembers |
| People & process | Roles, call tree & alternate site covered | Usually informal | Not covered |
| Proof for insurers & clients | Written, dated documents | Limited or out of date | A product receipt, not a plan |
| Typical cost | Fixed project fee, then a small review fee | Staff time that is hard to see | Low monthly fee, high cost during a real outage |
The work ends with decisions you can act on, not a binder that sits on a shelf.
Each system gets a time limit for coming back and a limit on how much data you can afford to lose.
Step-by-step instructions that a manager can follow without calling an IT expert.
Practice runs expose gaps while the stakes are low, so real outages end sooner.
Clients, auditors and insurers get documents that show you are prepared.
Continuity touches several parts of your IT, and these related services cover the pieces most plans depend on.
The foundation of any plan, with copies that are tested and kept off site.
Disaster Recovery ServicesTechnical recovery of servers, apps and data against the targets you set.
Online Backup ServicesCloud copies that stay safe when your office or building is unavailable.
Office 365 BackupIndependent copies of email, files and Teams data so you can restore what Microsoft does not.
With our old provider, a broken laptop meant a ticket and a long wait. Now somebody picks up right away and most problems are gone before the call ends. The constant IT complaints in our office simply stopped.
We were worried about changing providers during our busiest season. The handover took about three weeks, email and files never stopped working and we received full documentation at the end.
Every repair used to come with its own invoice. Now it is one monthly amount, a short report and a conversation about upgrades before anything breaks. Budgeting for IT finally makes sense.
After a free assessment you get a written quote with the scope, the timeline and a fixed price. No surprises, and no obligation.
It is outside help to plan how your company keeps operating during a disruption. A consultant identifies critical processes, sets recovery targets, writes the plan and tests it. The aim is a tested set of steps your team can follow, not a theoretical document.
Business continuity covers the whole company: people, locations, suppliers and communication. Disaster recovery is the technical part, restoring systems and data. You need both, and the continuity plan decides what the technical recovery has to deliver and how fast.
Most small and mid-size businesses typically pay a fixed project fee, often in the low to mid thousands of dollars, depending on size and complexity. Ongoing reviews cost less. A free assessment gives you a written quote for your exact situation.
For a company of 10 to 75 people, most engagements take four to eight weeks. Interviews and analysis come first, then the plan, then testing. Your time commitment is modest, usually a few short meetings with your leaders.
Yes. Backups are one part. A plan covers who acts, in what order, where staff work and how you reach clients. It also confirms the backups restore fast enough to meet your needs, which many businesses never check.
Severe storms, power outages, flooding on some sites, building access problems, internet failures, hardware faults, human error and cyber attacks. Transit or highway disruptions that keep staff from reaching the office matter too, so remote work belongs in the plan.
Twice a year is a good rhythm for most businesses. One session can be a tabletop exercise with leaders and the other a technical restore test. Test again after a major change such as a move, a new system or a merger.
Often, yes. Insurers increasingly ask about backups, incident response and documented plans. A written, tested continuity plan answers many of those questions and can support a smoother renewal. It does not guarantee coverage or lower premiums.
Yes. Remote teams need their own plan: how people reach systems, what happens if a cloud service is down and who makes decisions. The plan focuses on accounts, devices and communication instead of an office location.
A list of your main systems and software, access to the people who know how the business runs, and a few hours of your leaders' time. Start with a free assessment, and you will get a clear picture of what the work involves.
Need something slightly different? These services cover the same ground from another angle.
A free assessment shows your biggest gaps, how long recovery would take today and what it would cost to fix.